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From: "Mark's Motivation Mail" <motivation@chattertonworld.com>
Date: Mon, 23 May 2011 06:01:29 +0800
To: <Undisclosed-Recipient>
Subject: Feedback
"To be a good salesperson you need to have a fair amount of resilience and, some might say, a modicum of ego. Certainly, when you are being rejected or told, "No" you need to be able to shake it off, refloat your boat and steer your way back on course. But you also need to hear what's being said by the people rejecting you so that you can learn from it and improve your approach, techniques and strategies next time.
As a speaker I have the opportunity to meet many thousands of salespeople and business owners every year and it never ceases to amaze me how resilient salespeople can be to any kind of feedback.
It's almost like some salespeople see acknowledging that they could have maybe done something better or tried a different approach as sabotaging their very being!
Taking feedback is good. Listening to feedback is better. Thinking about, learning from and acting on feedback is nirvana.
As a speaker I have the opportunity to meet many thousands of salespeople and business owners every year and it never ceases to amaze me how resilient salespeople can be to any kind of feedback.
It's almost like some salespeople see acknowledging that they could have maybe done something better or tried a different approach as sabotaging their very being!
Taking feedback is good. Listening to feedback is better. Thinking about, learning from and acting on feedback is nirvana.
Gavin Ingham
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